We hope that you will be more than satisfied with your new item(s).
If, however, you are unhappy with your purchase and wish to return it to us we will be happy to offer a full refund within 30 days of receipt. Please read below for the conditions of returning items.
Conditions of Return
To arrange a return or exchange please contact us via email firstname.lastname@example.org and quote your name and order number (this can be found at the top of your emailed receipt).
All items must be returned to us in a good, resaleable condition and packed using the original packaging. Please note that if the product returned is damaged we reserve the right to refuse a refund. This does not affect your statutory rights.
Refunds will include the cost of the purchased item & original postage charge.
We will notify you when we receive your parcel and will then issue your refund. As no refunds will be issued until we physically have the item(s) we advise that you choose a tracked delivery service.
We take every care to ensure that your products are packed using plenty of protection to provide a safe transit. In the unlikely event that your item arrives damaged please contact us immediately at email@example.com
Our friendly team will endeavour to resolve the problem for you as quickly as possible. Please note that photographic evidence will be required.